Blog Category: Letters from the Foundation

At the heart of the Voices of Duke Health is a passion for the art of listening.

Trust in an organization is fundamentally related to trust in its leaders.

This fairly simple and straightforward program is an invitation to clinical staff who use the EHR to identify documentation and other practice requirements that should be eliminated.

The key elements of the practice—compassion, multi-disciplinary teamwork, robust huddles, story-telling and person-centered care–—can be applied everywhere.

Over the next several weeks, I will devote this letter to writing about the winners of the ABIM Foundation’s recent Trust Practice Challenge.