Clear, honest communication during uncertain moments is essential for building trust in clinical care. Yet many clinicians find it challenging to talk openly about diagnostic uncertainty with patients or even with their colleagues. A new learning module – developed by Thomas Jefferson University, University of California San Francisco, and Deakin University through the Building Trustworthiness… Read more »
Mrs. Alvarez, an 83-year-old woman recovering from total hip replacement surgery, speaks very little English. When staff at the skilled nursing facility where she’s recovering try to help her stand or ask if she’s in pain, confusion grows on both sides as gestures replace clear verbal communication. One morning, she reaches for a small hand-held… Read more »
We all know someone who hesitates before speaking up at the doctor’s office. They rehearse their questions in the car. They worry about being dismissed. They wonder whether their symptoms will be believed. For many patients, this caution and hesitation isn’t about distrusting science, but about whether the health system will defend them – their… Read more »
Building trust with communities that have historically had reason to distrust the health care system can be a perplexing task: Where to start? With a grant through the Building Trust: Advancing Health Equity Grant Program, Claudia Fotzeu Toukam, MD, MPH, FACP and Darra Edwards, PharmD, MSOL/HCM have led an innovative initiative designed to provide health… Read more »
Joy and trust might seem disconnected, but Kwabena Adubofour, MD, FACP, immediate-past chair of Dignity Health St. Joseph’s Department of Internal and Family Medicine and Associate Program Director of the Internal Medicine Residency Program, and his team demonstrate that these experiences are intertwined. With a grant through the Building Trust: Advancing Health Equity grant program,… Read more »
